A General Overview of Volunteer Assignments

Below is a sampling of volunteer assignment areas. All assignment areas have a varied weekly schedule that may and may not include weekends. Not all Volunteer Assignment Areas have openings and not all of our programs have returned into action due to Covid-19.  Volunteer Placements are based on organizational voids and the qualifications, skills, and background of each individual volunteer. Bilingual abilities are a plus!

Clinical-Patient Care Support

  • Emergency Department: Assist the busy Emergency Department staff with running errands, stocking supplies and helping with unit preparation. This is a multi-tasking, fast paced clinical opportunity. 
  • Prep and Recovery Area Volunteer: Support the nursing staff pre-and-post procedure by preparing units, stocking and re-stocking department supplies and assisting with patient discharges.  
  • Errands and Transportation Volunteer: This important role supports hospital-wide daily operations.  Volunteers are deployed to fulfill errands at the request of nursing floors and hospital departments. This role also assists with patient discharges and in-patient delivery’s such as cards and flowers. 
  • Procedural Suite Concierge: The position offers an excellent opportunity to support patients and their care persons who are checking in and waiting during surgery in our Procedural Waiting Suite. Our volunteer acts as a liaison between patients, the operating room and recovery room staff. Provides status updates, and general support during the wait time. 
  • Pet Therapy Volunteers: Volunteer Therapy Dog visits provide extraordinary comfort and diversions for Patients and Staff alike. Volunteers must have a AKC Canine Good Citizen Certification along with an annual certification through accredited agency’s such as: Therapy Dog International (TDI), Comfort Caring Canines (CCC) or comparable agency certification. Pet Volunteers must keep up-to-date on annual certifications, heath checks and immunizations. 
  • Volunteer Chaplain: As a Volunteer Chaplain at Chester County Hospital, you will share your gifts of calm, compassionate presence and attentive listening to help meet the spiritual and emotional needs of patients, families and staff. Volunteer Chaplains offer spiritual support using a patient-led, interfaith approach to help patients find strength through their own resources, you may find your own spiritual journey enriched. Volunteer Chaplains are supported and mentored by the Hospital Chaplain, and their care is deeply appreciated by the Hospital community. 1 unit of CPF (Clinical Pastoral Education) or equivalent pastoral training preferred. 
  • Baby Cuddling Program: Our Baby Cuddler Volunteers support NICU and Pediatrics Staff with general unit support which includes rocking and calming our babies. Advanced training and a stringent year-commitment is a requirement. (*Note: New Cuddlers are not being accepted as the schedule is full. New Applications will be placed on the waitlist).

Public-Patient Visitor Services Support

  • Main Lobby Information Desk Attendant: Be the first point-of-contact and the smiling face who welcomes patients, visitors and staff who come through the hospital main entrance; provide directions and answer questions as part of the Main Lobby Concierge team. Basic computer, telephone and exceptional customer-focused skills are required. 
  • Red Coat Ambassador: Be part of the Main Lobby welcoming team for patients and visitors as they arrive at the hospital, escort guests to and from their destinations, partner with the valets and information desk staff to provide excellent customer service. This is an active, fast-paced position, perfect for the volunteer who enjoys logging steps. 
  • Hospital Gift Shop and Retail Pharmacy: We accept volunteers for positions serving customers in the Hospital Gift Shop and Retail Pharmacy. Volunteers with expertise in retail environments are preferred.

Non-Patient Clerical Support

  • Radiology Filing: This role calls for the "tech savvy" volunteer who enjoys working on the computer. The role supports the busy Radiology Department with preparing patient imaging copies for orders and inputs computer data. Answers phone and fills requests for files. 
  • Volunteer Services Workroom: Be part of the Volunteer Services Department by helping staff prepare department charts, brochures and our Patient Handbooks. Also help with filing and outgoing mail bundling. 
  • Medical Library Clerk: Ideal for the volunteer who likes to work independently. A background or interest in research, cataloging, shelving of books and medical publications is preferred. Computer skills, writing and good interpersonal skills are also a plus. 

Volunteer Opportunities in our Outpatient Facilities

  • Cancer Center Volunteer (Abramson Cancer Center): Help the Cancer Center staff to greet patients and visitors upon arrival. Assist with the check-in process. Interface with patients waiting for treatment. Volunteer also help to stock supplies and check in on patients who are in the treatment area.
  • Outpatient Physical Therapy Aide (Fern Hill Medical Campus): Assist in the busy outpatient Physical Therapy Gym. This is an active position that requires circling around the therapy area, cleaning equipment, stocking supplies, making and storing hot/cold packs and other general duties for PT staff and patients.
  • Outpatient Laboratory and Outpatient Radiology Greeter (Fern Hill Medical Campus): Welcome and assist staff in greeting patients with appointment which check-in for appointment, monitor waiting area and keep appointments moving efficiently.
  • Information Desk Greeter (Southern Chester County Penn Medicine): Be the smiling face to welcome patients and visitors at Penn Medicine Southern Chester County. The information desk is a focal point of the facility. Volunteers play a key role in providing directional assistance and greeting incoming guests. The role also checks in patients for outpatient appointments scheduled for diagnostic tests.
  • Knitting, Crocheting and Sewing: For many decades the hospital has accepted handmade items that have been delivered to patients during a time of care, celebration and hope. Our  talented friends create a variety of important and treasured items to be dispersed to patients in need. Currently being accepted: knitted Baby Hats, Prayer Squares, Prayer Shawls. Fabric Teddy (Chester) Bears and Heart Pillows. (We are currently on hold accepting: knitted chemo caps and scarves). For more information and for arranging donation drop off please contact the Volunteer Services Department at 610-431-5190.  
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