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As a health care institution, we understand the concerns our patients have about receiving the best and safest care possible. At Chester County Hospital, we have many processes in place to ensure the delivery of safe and top quality care to our patients. We define quality as state-of-the-art clinical care and diagnostics provided in a supportive, compassionate and safe environment. To achieve these goals, we have designed focused and comprehensive quality improvement and patient safety programs. All of our health care providers participate in initiatives to improve quality and protect patient safety. These activities help us to identify opportunities for improvement and make positive changes to meet our patients' needs and expectations.
We welcome suggestions from our patients and their families on ways in which we can improve our quality of care and service to them.
Chester County Hospital partners with a number of organizations to promote excellence in health care and patient safety.
Facts about patient quality and safety terminology.
An overview of our Process Improvement Teams and regularly performed External Quality Reviews.